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Privacy Policy | Import Export Compliance Software by iTRAC Global »

Privacy Policy | Import Export Compliance Software by iTRAC Global

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Privacy Policy

(Last Updated: January 10, 2013)

iTRAC Global Software Solutions Limited (“we”, “us” or “our”) are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

We may change this Policy from time to time. If we make any changes to this Policy, we will change the “last updated” date above. If there are material changes to this Policy, we will notify you more directly. We encourage you to check this Policy whenever you use our Web sites and services to understand how your personal information is used.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is iTRAC Global Software Solutions Limited, Arthur Cox Building, Earlsfort Terrace, Dublin 2, Ireland

Information we may collect from you

We may collect and process the following data about you:

  • Information that you provide us by completing forms on our site www.itracglobal.com (which you may be accessing using a custom domain name eg. myaccount.itracglobal.com), (our site). This includes information provided at the time of registering to use our site or subscribing to our service including contact details such as name, email address and phone number.
  • Information that you upload to, or share through, our site by using our services including profile information or any personal information in data that you upload.
  • Information that you provide us by completing surveys on our site or as carried out by our approved third parties.
  • If you contact us for customer or technical support, we may keep a record of that correspondence or conversation.
  • Information we receive from third party search engines such as Google, Yahoo and Microsoft (Bing and MSN) relating to your search activity.
  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.

Uses made of the information

We use information held about you in the following ways:

  • To provide our services and features to you, to measure and improve those services and features and to provide you with customer and technical support.
  • To contact you with any service-related announcements from time to time.
  • To ensure that content from our site is presented in the most effective manner for you and for your computer.
  • To provide you with information concerning our products or services that you request from us or which we feel may interest you by email unless you have opted-out of receiving this information (see below for more details).
  • To carry out our obligations arising from any contracts entered into between you and us.

IP addresses and cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

Also, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer when you browse our sites. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalized service.

You may refuse to accept our cookie by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting, this may adversely affect your user experience of our site.

Third Party Partners Program

When you visit our site, we place a cookie file on your hard drive of your computer so that our advertising partners are able to recognize you when you visit their websites. We do this so that our advertising partners are able to show you advertisements relating to our products and services when you visit their website.

You may opt out of receiving our advertisements through our advertising partners by:

  • Adjusting your browser setting to refuse the setting of cookies or by clearing your cookies. Please refer to you computer or browser manual on how to do this.
  • Our system will issue cookies when you visit our site again.

Marketing communications and opting-out

We will provide you with information concerning our products or services that you request from us or which we feel may interest you by email unless you have opted-out of receiving this information.

You may at anytime opt-out of receiving this information by clicking on the opt-out link in the footer of a marketing email you have received or by sending us an email at privacy@itracglobal.com.

How you can change or remove information

If you want to change the personal information we hold about you in our systems, you will need email your request to privacy@itracglobal.com.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination within the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the provision of CRM services, marketing campaigns, support and hosting services on our behalf. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on secure servers operated by us or our third party providers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Disclosure of your information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If we or substantially all of our assets are acquired by a third party, in which case personal data held by us will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to privacy@itracglobal.com

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